Friday, March 9, 2018

Letter to the Editor: Lower-Level VA Employees Followed for Unattainable Standards


I wanted to point out the monthly Adverse Action reports on the VA Accountability and Whistleblower Protection website.  Office of Accountability and Whistleblower Protection

   

In one of Mr. Shulkin's recent talks, he mentions how VA employees are being held accountable.  However, he is not being held totally accountable for his own misconduct.  Someone in my position would be fired for the same misconduct he is guilty of.    

The VA Accountability Act was originally created because of the misconduct of two top VA officials, Diana Rubens and Kim Graves.    VA management is now using the same act to FIRE droves of lower-level employees in order to privatize.   Many of these employees are veterans or sadly, disabled veterans.   If you review these reports, very few managers are noted because they circle their wagons to protect themselves.   Many managers have no prior managerial experience or no military service.   Most of my co-workers on my level are veterans.  I would guess close than two-thirds of VA employees are veterans.

Fire David Shulkin NOW!
They are using the Accountability Act as a way to get rid of many of us lower-level employees based on performance standards that are unattainable and unfair.  Many of our new employees are leaving because the work is too much for them to handle.  If I could, I would leave but I'm a single mom with two young kids.  VA managers do not care about us.  They only care about watching their own backs.  They would rather blame a lower-level employee than take the heat for their own mismanagement.
 
Many of my co-workers are dedicated to help our nation's veterans.   Management blames the underdogs any type of backlog. What the public does not know is how many of us are veterans helping veterans or we are employees related to veterans helping other veterans.    In the process of trying to help, we subjected to workload procedures that change daily,   We are held to a very high quality standard. For example, mine is 96%.  Our quality is based on a review of only 5 cases per month.  If I have 1 error, then my quality will be 80%.  Our quality is measured cumulatively from October 2017 to September 2018.  If our quality is down, we have 2 pay periods to improve.  Based on the "act", they can fire us if we don't meet the standard in those 2 pay periods.  We are given 1 chance to improve in a Fiscal Year.  Only 1.

Our work systems and programs are constantly down because our servers can't handle the data from scanning countless records and  claim documents.  Also, due to our programs are being constantly updated due to procedural changes.



ADVERSE ACTIONS

Lower level employees are being fired for minor infractions or discipline or conduct issues discovered more than a year after it happened. 

If you look at the monthly reports from the above website, you will see housekeepers are being fired a half dozen at a time. This leaves the VAMC no choice to hire private contractors to do the work ASAP until they can hire more housekeepers if that actually happens.

Take a look at how very few managers ares being terminated.



I have to go or I will get on in trouble for being over my break.  

If this something significant to write about, please share.  

Your help is appreciated.

--Lady T

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